Restaurants and concession stands are conveniently located throughout Busch Gardens Williamsburg and Water Country USA. Hard and soft cooler, glass containers, bags of food, picnic style meals including but not limited to sandwiches, sodas and alcohol may not be taken into the park. Bottles of water (one per person) and single-serve sized snacks (approx. 2 oz or less) are allowed to be brought into the park.

Guests with medical diets or baby formula should speak with a Team Member for assistance before entering the park.

For your convenience, picnic areas are available outside the park, adjacent to the entrance/exit plaza. If leaving the park to enjoy your food, please have your hand stamped for re-admittance. Guests with special food related requests need to speak with a park representative for assistance before entering the park. For food allergy questions, please email us at [email protected]

If you would like more information on our allergen-friendly dining locations please visit our Allergen-Friendly FAQ page.

Busch Gardens Williamsburg is a family destination, and requires that guests wear appropriate clothing while in the park.

Shirts, shoes and pants (including jeans or shorts) must be worn at all times.

Inappropriate Attire

Busch Gardens reserves the right to refuse admission or ask anyone to leave who is not in compliance with these rules.

Please note that Water Country USA is a family experience, therefore we ask that the appropriate swim attire be worn (i.e., no bathing-suit thongs, please). For the health and safety of all of our guests children in diapers are required to use waterproof protectors.

Appropriate swimwear is required. Swimwear or shoes with buckles, rivets, or any sharp objects are not permitted on our attractions. Cotton shorts or shirts, sport shorts, cover ups, loose fitting articles, or similar items are permitted but not on body slides. Footwear such as water shoes, sandals, or water socks are permitted but not on body slides.

Please check each ride’s entry sign for specific restrictions.

NOTE: T-shirts and footwear including aqua socks may not be worn on our body slides, Vanish Point and Jammin’ Juke box.

Water Country USA reserves the right to refuse admission or ask anyone to leave who is not in compliance with these rules.

Yes, guests are welcome to use their own strollers and wheelchairs and may join any admissions line to enter the park.

With a Quick Pay Cashless Wristband, you can make purchases all day in the park without fumbling for your wallet. Simply use your credit card at the beginning of your visit to set up a spending account. You’ll be issued waterproof wristbands for the whole family, which can be used to charge purchases throughout the park.

Your account will automatically settle at the end of each day. It’s a free, smart and convenient way to enjoy your visit without worrying about misplacing credit cards.

Children under the age of 3 years old receive complimentary admission and do not require a ticket to our parks.

Our Preschool Pass grants children between the ages of 3 and 5 years old free entry to Busch Gardens Williamsburg and Water Country USA during the spring and summer. This ticket product is only available online and on a limited basis.

2018 passes are only valid through September 9, 2018. Once expired, parents will need to wait for the 2019 Preschool Pass registration window to re-open and apply for a new one.

Minors (guests who are younger than 18 years of age) are not required to present photo ID when entering the park.

Our security procedures are designed to keep our guests, Team Members and animals safe. Please note the following tips and reminders from our Security Team:

Busch Gardens, Water Country USA and SeaWorld Parks & Entertainment are not responsible for fire, theft, damage or loss of vehicle including articles left within.

Busch Gardens and Water Country USA require visitors 13 years or younger to be accompanied by a supervising adult, parent or guardian.

Guests can reserve strollers online or at our Stroller Rental location in the park. Due to limited supply, we encourage families to reserve strollers online prior to their visit. Online reservations must be made at least one (1) day in advance of your planned visit.

Our parks offer double strollers for rental on a first-come, first-served basis. Please be aware that these strollers are made of hard plastic and are not meant for infants.

NOTE: We do not offer any single strollers.

Rent strollers online for Busch Gardens or for Water Country USA.

Our Stroller Rental is located beyond the Main Gate ticket booths on the left-hand side, just past the restrooms.
You may also reserve your stroller online at least one (1) day prior to your visit.

Our Stroller Rental is located at the Welcome Center at the front of the park, just past Way Out Gifts.
You may also reserve your stroller online at least one (1) day prior to your visit.

We offer three types of electronic lockers.

All-Day Lockers are available for rent. Lockers are located near Hubba Hubba Highway, Jet Scream and Daddy O's Eats.

Our ingredient tracking system allows us to keep allergen information as up-to-date as possible for your safety.

It is unlikely – but possible – that ingredient information could change prior to your visit to our parks. Therefore, we encourage you to speak with a Culinary Supervisor during your visit to ensure the information is accurate as possible.

Our ice cream and candy shops have open containers of peanuts. Guests with peanut allergies should be careful in or around these locations.

Tree nuts are used as an ingredient in our central bakery, which supplies all of our dining locations with breads and cakes.

We encourage guests with tree nut or peanut allergies to speak with a supervisor when arriving at one of our restaurants. Our Culinary Supervisors will work with you to help find safe meal options.

Yes, we offer allergy-friendly items (prepared or to-order) at some dining locations that are free of the most common food allergens (gluten, dairy, egg, peanuts, tree nuts, soy, fish and shellfish).

Guests with special dietary needs may also speak with a supervisor about their meal to ensure they are provided with a safe dining experience.

Although we cannot 100% guarantee against cross-contact, our supervisors are trained to prevent it and can modify our current entrees to accommodate guests with allergen concerns.

Yes, we offer allergy-friendly items (prepared or to-order) at some dining locations that are free of the most common food allergens (gluten, dairy, egg, peanuts, tree nuts, soy, fish and shellfish).

Guests with special dietary needs may also speak with a supervisor about their meal to ensure they are provided with a safe dining experience.

Although we cannot 100% guarantee against cross-contact, our supervisors are trained to prevent it and can modify our current entrees to accommodate guests with allergen concerns.

For a complete list of ingredient and allergen information of all major dining facilities at Water Country USA, please visit Boardwalk Southwest Grill. This location is designated as our allergy-friendly dining location and provide the best variety of safe options for your dietary needs.

All kids’ meals come with an entrée, Mott’s® Applesauce, and a child-sized beverage (Honest Kids® Juice, milk or fountain drink).

For those with dietary restrictions and allergen concerns, please review our Allergen Information.

Before you visit, you can review our ride pages for more details about minimum height requirements.

Please review our Accessibility Guide for more information about requirements and restrictions.

Guests of any height can ride most of our attractions; however, there may be some restrictions. Visit our Height Check Station near the Welcome Center.

Before you visit, you can review our ride pages for more details about minimum height requirements.

Please review our Accessibility Guide for more information about requirements and restrictions.

The Ride Accessibility Program (RAP) is designed to allow guests to fully participate and enjoy our parks while keeping in mind the safety requirements of our rides and attractions.

When enrolled in our RAP, guests may participate in our Special Access Program. This program allows guests to do the following:

For more information on our parks' accessibility and services, please review our Accessibility Guides, visit the Welcome Center at Busch Gardens or Guest Relations at Water Country USA. Our Team Members are happy to assist you with any questions.

We offer an online Accessibility Guide for guest convenience and planning prior to their visit.

If you are in the park, you can visit the Welcome Center (just past the turnstiles on the right-hand side) in England.

We offer an online Accessibility Guide for guest convenience and planning prior to their visit.

If you are in the park, you can visit the Welcome Center (just past the turnstiles on the right-hand side) in England.

Yes, all of our restrooms (men's & women's) are equipped with baby changing stations.

Printed park maps have designated icons for restrooms.

Family restroom facilities are located at the Main Gate Entrance/Exit, Sesame Street® Forest of Fun™, Scotland, France, Germany, Land of the Dragons®, Oktoberfest and Italy restrooms.

Printed park maps have designated icons for companion restrooms.

Family restroom facilities are located near Daddy O's Eats, Kritter Korral and Hubba Hubba Highway®.

Printed park maps have designated icons for companion restrooms.

Yes, these rooms are equipped with sinks and offer mothers a comfortable place to sit and nurse. Our nursing rooms are available at the Lost Children area of Land of the Dragons®, in Italy (near Marco Polo’s Marketplace), New France and Sesame Street® Forest of Fun™. A private nursing room within the restroom is also available at Das Festhaus®.

Our park map has a designated icon for our nursing rooms.

NOTE: We do not have any baby care centers in the park.

Yes, this room is equipped with a sink and offer mothers a comfortable place to sit and nurse. Our nursing room is available at the First Aid building near Launch Pad Express Cafe.

Printed park maps have a designated icon for our nursing room.

NOTE: We do not have any baby care centers in the park.

The Welcome Center is located just past the turnstiles at the park entrance. Our Team Members will be able to answer questions related to our Ride Accessibility Program, Exclusive Tours, dining opportunities, priority access and more.

The Welcome Center is located just past the turnstiles at the park entrance. Our Team Members will be able to answer questions related to our Ride Accessibility Program, cabanas, loungers, priority access and more.

If you've lost something during your visit to our theme park, you may report your lost item in person or online.

If you are still at Busch Gardens, please visit the Welcome Center located in England.

If you have already left, you can complete our Lost Items Form. A Team Member will contact you only if your item has been located. To help us find and return your item, please include the following information:

Busch Gardens, Water Country USA and SeaWorld Parks & Entertainment are not responsible for lost, missing or stolen personal property.

If you've lost something during your visit to our water park, you may report your lost item in person or online.

If you are still at Water Country USA, please visit Guest Relations (located inside the park past the turnstiles).

If you have already left or don't want to wait in line, you can complete our Lost Item Form. A Team Member will contact you only if your item has been located. To help us find and return your item, please include the following information:

Busch Gardens, Water Country USA and SeaWorld Parks & Entertainment are not responsible for lost, missing or stolen personal property.

Our First Aid Station is located in Ireland just past Lorikeet Glen as you are walking toward France. Mobile first aid units are also available.

Please request assistance from the nearest Team Member in an emergency.

Our First Aid Station is located in near Launch Pad Express Cafe. Mobile first aid units are also available.

Please request assistance from the nearest Team Member in an emergency.

We offer a variety of add-on options throughout the year to help you spend less time in line and more time having fun.

Special event products are also available during Howl-O-Scream and Christmas Town for seasonal attractions.

We offer priority access with Quick Queue to help you spend less time in line and more time having fun.

Yes, leave the picture taking to us. We have designated locations in the park to capture the thrills and family moments throughout your visit.

Our PhotoKey membership allows you to collect your photos and share them instantly. Seasonal photo opportunities are available during Christmas Town.

Busch Gardens offers behind-the-scenes encounters with our Animal Ambassadors. You can reserve your spot online by booking in advance or by visiting the Welcome Center. We suggest that you book in advance due to limited space available.

Check out all of our tour options for more details. Our Exclusive Tours can be reserved online or at the Welcome Center in the park.