FAQs About Busch Gardens & Water Country USA

Get answers to our most commonly asked questions.

Planning a vacation is already stressful enough, so let us help you find the answer to your questions quickly and easily. Learn how to get to our parks, what attractions families with young children can enjoy together, where to go to get an allergy-friendly meal and more. There is a plethora of information below to explore.

When Are You Open?

Park operating hours

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What is there to do?

Special events every season

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Where should I go?

Travel tips and guides

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Find answers to your questions as you plan your visit

Busch Gardens

Theme Park Directions, Rentals, Policies and more

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Water Country USA

General Water Park Information and Policies

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Frequently asked questions about our Membership Program

New Membership Program

Membership Plans, Benefits and Basic Membership Blockout Dates

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Frequently asked questions about EZpay monthly payments

Membership Payment Plans

Maintain your Membership with monthly payments with EZpay

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Frequently asked questions and resources for traveling with kids

Families with Young Children

Height Check Stations, Nursing Rooms and Other Conveniences

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Frequently asked questions about free admission for kids under 5 years old

Families with Preschoolers

Kids (ages 3 -5) visit for free with a 2-Park Preschool Pass

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Frequently asked questions about food allergies, cross-contact and dietary restrictions

Food Allergies & Dietary Restrictions

Designated Allergy-Friendly Restaurants, Menu Options and more

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Frequently asked questions about accessibility services and more

Guest Accessibility

Accessibility Guides, Mobility Device Rentals and more

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Frequently asked questions for media requests

Journalists and Media Sources

Media Admissions Policy, Media Kit and Requests

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Download our FREE Busch Gardens App Now!

Purchase tickets, navigate the park using interactive maps, plan your day with show schedules and ride wait times, and purchase in-park products like food, reserved seating, animal experiences and more.