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Lost and Found

If you've lost something during your visit to one of our parks, here's how to report lost and found items.

If you are still at Busch Gardens®, please visit our Welcome Center, located at the entrance to the park, to report lost and found items. If you are at Water Country USA®, please visit Guest Relations, located inside the park past the turnstiles.


If you have already left, you can complete our Lost Items form. Please note, lost items are not held in the park. All communication concerning lost items will be through our partner through which your report was filed. All items matched to a report will be returned through shipping only. Our safety policy prohibits in person pick-up of items from the park. A Team Member will contact you only if your item has been located.


To help us find and return your item, please include the following information:

Date and location item was lost or last seen

Description of item - please be specific in regards to color, brand and any unique features

If you lost a cell phone please provide serial number, make, model and service provider.

Your contact information – phone number and address

Please tell us if you completed a lost item report before you left the park.


Report a item lost at Busch Gardens or Water Country USA (opens in a new window)

 


Busch Gardens, Water Country USA and SeaWorld Parks & Entertainment are not responsible for lost, missing or stolen personal property.