The Ride Accessibility Program (RAP) is designed to allow guests to fully participate and enjoy our parks while keeping in mind the safety requirements of our rides and attractions.

When enrolled in our RAP, guests may participate in our Special Access Program. This program allows guests to do the following:

For more information on our parks' accessibility and services, please review our Accessibility Guides, visit the Welcome Center at Busch Gardens or Guest Relations at Water Country USA. Our Team Members are happy to assist you with any questions.

When enrolled in our Ride Accessibility Program (RAP), guests will have the opportunity to also participate in our Special Access Program.

This program helps provide additional assistance for guests with disabilities. Some attractions have an alternative entrance for guests who may not be able to enter through our regular ride entrances. A Virtual Queue is also available to guests who are unable to wait in line due to their disability.

We offer an online Accessibility Guide for guest convenience and planning prior to their visit.

If you are in the park, you can visit the Welcome Center (just past the turnstiles on the right-hand side) in England.

We offer an online Accessibility Guide for guest convenience and planning prior to their visit.

If you are in the park, you can visit Guest Relations (just past the turnstiles on the left-hand side).

All of our restrooms include wheelchair-accessible locations throughout the park, and are clearly marked with the International Symbol of Access (Wheelchair Symbol).

Companion restroom facilities are also available for guests using mobility devices, who may need additional space or help from a caregiver.

These restrooms are located at the Main Gate Entrance/Exit, Sesame Street Forest of Fun, Scotland, France, Germany, Oktoberfest and Italy restrooms. Review our Accessibility Guide.

Please see the Welcome Center (just past the turnstiles on the right-hand side) if you have any questions or need additional assistance.

All of our restrooms include wheelchair-accessible locations throughout the park, and are clearly marked with the International Symbol of Access (Wheelchair Symbol).

Companion restroom facilities are also available for guests using mobility devices, who may need additional space or help from a caregiver.

These restrooms are located near Daddy O's Eats, Kritter Korral and Hubba Hubba Highway. Review our Accessibility Guide.

Please see Guest Relations (just past the turnstiles on the left-hand side) if you have any questions or need additional assistance.

Trained service animals are welcome at Busch Gardens. Please note the following policies while at our theme park:

Busch Gardens Team Members are not permitted to care for service animals. Review our Accessibility Guide for more information.

NOTE: Comfort and emotional support animals are not considered service animals under the Americans with Disabilities Act (ADA).

The ADA defines service animals as dogs or miniature horses “that have been individually trained to do work or perform tasks for people with disabilities.”

Trained service animals are welcome at Water Country USA. Please note the following policies while at our water park:

Water Country USA Team Members are not permitted to care for service animals. Review our Accessibility Guide for more information.

NOTE: Comfort and emotional support animals are not considered service animals under the Americans with Disabilities Act (ADA).

The ADA defines service animals as dogs or miniature horses “that have been individually trained to do work or perform tasks for people with disabilities.”

While dining at our restaurants, please be aware that most venues offer cafeteria-style service. Special assistance is available upon request.

Review our Accessibility Guide for more information.

While dining at our restaurants, please be aware that most venues offer cafeteria-style service. Special assistance is available upon request.

Review our Accessibility Guide for more information.

Our theaters provide accessible seating that can accommodate guests who need additional assistance or are using mobility devices.

Please see a Team Member in the park for assistance or review our Accessibility Guide for entrance locations and seating information.

If you need assistance during your visit, we are able to provide park guidance. We encourage you to request this service at least 14 business days prior to your visit. Please contact us online via our chat or email options to submit your request.

Every effort will be made to provide guidance with less than two (2) weeks’ notice, depending on the availability of Team Members. Guests requesting this service will be contacted prior to their visit and specified guide times will be confirmed. The guide will be provided for the first two (2) hours of your visit.

Guests who are blind or have limited/low vision must have someone (either a companion or Team Member) read the ride instructions prior to boarding.

Review our Accessibility Guide for more information regarding additional assistance, including vision supporting service animals.

If you need assistance during your visit, we are able to provide park guidance. We encourage you to request this service at least 14 business days prior to your visit. Please contact us online via our chat or email options to submit your request.

Every effort will be made to provide guidance with less than two (2) weeks’ notice, depending on the availability of Team Members. Guests requesting this service will be contacted prior to their visit and specified guide times will be confirmed. The guide will be provided for the first two (2) hours of your visit.

Guests who are blind or have limited/low vision must have someone (either a companion or Team Member) read the ride instructions prior to boarding.

Review our Accessibility Guide for more information regarding additional assistance, including vision supporting service animals.

Guests with casts or braces may be restricted from some attractions due to safety concerns for all riders.

Please visit the Welcome Center in England for more information or if in doubt about your ability to safely experience a ride.

You may also review our Accessibility Guide, which provides rider requirements and additional information regarding individual attractions.

Guests with casts or braces may be restricted from some attractions due to safety concerns for all riders.

Please visit Guest Relations for more information or if in doubt about your ability to safely experience a ride.

You may also review our Accessibility Guide prior to your visit, which provides rider requirements and additional information regarding individual attractions.

Guests with any type of prosthesis or amputation should visit the Welcome Center to enroll in our RAP to help determine which rides they can enjoy.

You may also review our Accessibility Guide prior to your visit, which provides rider requirements and additional information regarding individual attractions.

Guests with any type of prosthesis or amputation should visit Guest Relations to enroll in our RAP to help determine which rides they can enjoy.

You may also review our Accessibility Guide prior to your visit, which provides rider requirements and additional information regarding individual attractions.

Due to the dynamics and certain characteristics of the rides, oxygen tanks are not permitted on any ride except the carousel (bench only), train, Rhine River Cruise and Skyride.

Oxygen tanks are permitted in theaters and other enclosed facilities.

Due to the dynamics and certain characteristics of the rides, oxygen tanks are not permitted on any ride at our water park.

Oxygen tanks are permitted inside the park and may be brought into merchandise shops, restaurants and other enclosed facilities.