Frequently Asked Questions
Get answers to our most commonly asked questions about a variety of topics like allergens, accessibility and more.
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Free General Parking
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FREE Water Park
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Discount on Photos
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Discount on shopping
Explore Hotel Packages
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Everyone Eats Free Package
Thrills, Fun & Food for Everyone
Package Details:• Your choice of hotel accommodations from selected hotel partners
• Three visits* to Busch Gardens Williamsburg during your stay ($25 savings)
• FREE admission* to Water Country USA between May 18 - Sept. 8 ($60 value)
• 3 FREE meals (entrée & non-alcoholic drink) with each paid ticket ($60 savings)
• FREE general parking at both parks ($45 savings)
• Kids Stay FREE* plus Extra Park Savings
* 3-Day Vacation Ticket and general parking are valid for three visits within 7 consecutive calendar days from first date of use at Busch Gardens Williamsburg and/or Water Country USA. Kids stay free with Adult at select hotels.
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Kids Play Free Package
Make Memories as a Family
Package Details:
• Your choice of hotel accommodations from selected hotel partners
• Three visits* to Busch Gardens Williamsburg during your stay
• FREE admission* to Water Country USA between May 18 - Sept. 8 ($60 value)
• One FREE Child (ages 3-9) admission (3 visits*) with each paid adult ($120 savings)
• FREE general parking ($45 savings)
• Kids Stay FREE* plus Extra Park Savings
* 3-Day Vacation Ticket and general parking are valid for three visits within 7 consecutive calendar days from first date of use at Busch Gardens Williamsburg and/or Water Country USA. Kids stay free with Adult at select hotels.
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Best of Williamsburg
Visit Our Parks & Colonial Williamsburg
Package Details:
• Your choice of hotel accommodations from selected hotel partners
• Unlimited visits* to Busch Gardens, Water Country USA (when open) and Colonial Williamsburg
• SPRING: Visit between Mar. 23 - May 12
• SUMMER: Visit between May 17 - Sept. 8
• FALL: Visit Sept. 14 - Oct. 27
• 3 FREE meals (entrée & non-alcoholic drink) with each paid ticket ($60 value)
• FREE general parking at both parks ($45 value) and select locations at Colonial Williamsburg
• Kids Stay FREE* plus Extra Park Savings
* Bounce ticket is valid for up to 7 consecutive calendar days from first date of use at Busch Gardens Williamsburg and Colonial Williamsburg, plus Water Country USA when open. Kids stay free with Adult at select hotels.
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Whether you’re looking for a perfect vacation with kids, a romantic getaway or anything in between, our hotel partners have you covered.
* Busch Gardens is open select dates late-March through early January. Water Country USA is open select dates mid-May through early September.
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Contact Us
If you were unable to find the answer to your question in our FAQs, please call us at (757) 229-4386 or contact us online.
Revisions, Cancellations and Refund Policy
In the event of cancellation, the right to a refund is limited. We can be reached at (866) 394-8096. If a vacation package is cancelled more than 72 hours prior to 6 p.m. on the scheduled date of arrival, the cost of the vacation package is refundable. There are no refunds if the vacation package is cancelled within 72 hours of 6 p.m. of the scheduled date of arrival. Refunds are not given on individual components of the package. Unused portions of vacation packages are not eligible for refund. All vacation packages are non-transferable.