If you are still at Busch Gardens ®, please visit the Lost & Found building located in England to report lost and found items. If you are at Water Country USA ®, please visit Guest Relations, located inside the park past the turnstiles.


If you have already left, you can complete our Lost Items form. A Team Member will contact you only if your item has been located. Please be aware that we only keep items for 30 days, so we encourage guests to fill out a report.


To help us find and return your item, please include the following information:

Date and location item was lost or last seen

Description of item - please be specific in regards to color, brand and any unique features

If you lost a cell phone please provide serial number, make, model and service provider.

Your contact information – phone number and address

Please tell us if you completed a lost item report before you left the park.


Report a item lost at Busch Gardens (opens in a new window)

Report a lost item at Water Country USA




Busch Gardens, Water Country USA and SeaWorld Parks & Entertainment are not responsible for lost, missing or stolen personal property.