Food Allergen Information

To best serve you and assure a safe and enjoyable dining experience, we encourage you to read our Food Allergen Information and FAQs.



Trained And Educated Staff


Our staff has been educated and trained in Allergen Management in association with Food Allergy Research and Education (FARE) to ensure your safety.



Offering Of Specialty Items


Our parks offer several allergen-friendly pre-packaged items for your special dietary needs. For a list of these items and their locations, please ask to speak to a supervisor at our main meal facilities.



Allergen Information Cards


Located at our guest services and main meal facilities will also be Allergen Information Cards. These cards will contain similar information to what is provided through the website including tips for a safe trip, information on a suggested meal facility for your special dietary needs, as well as a chef card for you to fill out. Please pick one of these cards up when you arrive so you can receive all the information you will need to have a safe and enjoyable stay with us.



What To Do


Upon arriving at a meal facility, please go straight to the cashier and ask to speak with a supervisor in order to discuss the severity of your allergens and determine a meal that will be safe for you.



Cross Contact


Not all of our meal facilities are free from cross contact. In order to ensure your meal is safe, please discuss the preparation process for your meal with the supervisor as you place your order to ensure no cross-contact takes place.



Tips For A Safe Trip


Follow these tips to allow us to best serve you and ensure a safe and great dining experience with us.

•  Always ask for a supervisor upon arriving at a meal facility

•  Visit meal facilities during non-peak hours or ahead of meal time so that you can be efficiently assisted and served

•  Always ask about cross-contact potential



Designated Dining Facility


Busch Gardens has two designated allergen-friendly locations.

•  O'Tators - located in Ireland near Battle For Eire

•  Marco Polo's Marketplace - located in Italy near Il Teatro di San Marco theatre


Hot Spot Cafe (located near Malibu Pipeline®) is the designated allergen-friendly location at Water Country USA.


Although all of our meal facilities are prepared to assist you with your allergen needs, these locations have been designated as the most fit restaurants to serve your special meal.



FARE


In an effort to make our park more allergen friendly for our guests, we reached out to FARE (Food Allergy Research and Education) to help educate us in Allergen Management. We are proud to have them as a resource and encourage you to visit their website to learn more about Allergen Management and browse their array of helpful tips for managing special dietary needs.




Please note this information is provided for informational purposes only by SeaWorld Parks & Entertainment, Inc (SEA). Neither SEA, its parent, subsidiaries, affiliates, suppliers, vendors, and/or employees assume responsibility for sensitivity or allergy to any food product or ingredient provided by or in our parks.

Frequently Asked Questions

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Can I bring my own food into the park?

Guests with dietary restrictions may bring a collapsible carry cooler with them; however, we do not allow wheeled coolers at our theme park or water park.


Locker rentals are available throughout the park for easy and convenient storage of your belongings.

Does Busch Gardens have allergen-friendly menus?

Yes, we offer allergy-friendly items (prepared or to-order) at some dining locations that are free of the most common food allergens (gluten, dairy, egg, peanuts, tree nuts, soy, fish and shellfish).


Guests with special dietary needs may also speak with a supervisor about their meal to ensure they are provided with a safe dining experience.


Although we cannot 100% guarantee against cross-contact, our supervisors are trained to prevent it and can modify our current entrees to accommodate guests with allergen concerns.


For a complete list of ingredients and allergen information of all major dining locations at Busch Gardens, please visit O' Tators in Ireland or Marco Polo's Marketplace in Italy. These locations are designated as our allergy-friendly dining locations and provide the best variety of safe options for your dietary needs.

Does Water Country USA have allergy-friendly menus?

Yes, we offer allergy-friendly items (prepared or to-order) at some dining locations that are free of the most common food allergens (gluten, dairy, egg, peanuts, tree nuts, soy, fish and shellfish).


Guests with special dietary needs may also speak with a supervisor about their meal to ensure they are provided with a safe dining experience.


Although we cannot 100% guarantee against cross-contact, our supervisors are trained to prevent it and can modify our current entrees to accommodate guests with allergen concerns.


For a complete list of ingredient and allergen information of all major dining facilities at Water Country USA, please visit Boardwalk Southwest Grill. This location is designated as our allergy-friendly dining location and provide the best variety of safe options for your dietary needs.

How do you minimize the risk of cross-contact?

We strive to make a safe dining experience for all guests. Our staff are educated and trained in Allergen Management in association with FARE (Food Allergy Research and Education). While we take special precautions to prevent cross-contact, please be aware that not all of our dining locations are free from cross-contact.


To ensure your meal is prepared safely, we encourage you to discuss the preparation process with a supervisor as you place your order.

Do your restaurants use peanuts or tree nuts?

Our ice cream and candy shops have open containers of peanuts. Guests with peanut allergies should be careful in or around these locations.


Tree nuts are used as an ingredient in our central bakery, which supplies all of our dining locations with breads and cakes.


We encourage guests with tree nut or peanut allergies to speak with a supervisor when arriving at one of our restaurants. Our Culinary Supervisors will work with you to help find safe meal options.

How do I order an allergy-friendly meal?

Visit a cashier and ask to speak with a supervisor when you arrive at one of our restaurant locations. Our Culinary Supervisors will discuss the severity of your allergy and help you choose a safe and delicious meal.


Allergen Information Cards are available with information and tips for a safe visit to our parks. Fill out the back side of this card with any food allergies or intolerances and hand it to a supervisor to assist with getting your allergy-friendly meal.

Is your staff trained to handle allergy-friendly meal requests?

Yes, in an effort to better serve all guests with their dining experiences, we reached out to FARE (Food Allergy Research and Education) to help educate and train our Culinary Managers and Supervisors in Allergen Management.


They are a great resource tool, and we encourage you to explore their website for helpful tips on managing special dietary needs.

What if I have an allergy other than one of the common allergens?

All of our major dining locations have ingredient binders with food labels and allergen information for their restaurant. Our Culinary Supervisors are happy to review this information with you and help you find a safe meal.

Do you offer allergy friendly pre-package options?

Yes, we have a limited selection of allergy-friendly pre-packaged foods, including gluten-free options.


For more information on specific products, please contact us at AllergenFriendlyBGW@seaworld.com.

Where can I go to plan my day for allergy-friendly dining at Busch Gardens?

We have some menus available online to help you plan your trip ahead of time.


For a complete list of ingredients and allergen information for all major dining locations at Busch Gardens, visit one of the following restaurants:


O' Tators, located in Ireland near Battle For Eire

Marco Polo's Marketplace, located in Italy near Il Teatro di San Marco theatre


Our Culinary Supervisors are happy to review this information with you and help find safe and delicious meals during your visit.

Where can I go to plan my day for allergy-friendly dining at Water Country USA?

Boardwalk Southwest Grill, located near Malibu Pipeline, has a complete list of ingredients and allergen information for all major dining locations at Water Country USA.


Our Culinary Supervisors are happy to review this information with you and help find safe and delicious meals during your visit.

What is an Allergen Information Card?

These cards provide important information about our efforts to provide you with a safe dining experience, including what to do if you have a food allergy and tips on how to plan for a safe trip.


You can also fill in any food allergies or intolerances on the back side of this card. Then hand it to a supervisor at any major dining location to assist with getting your allergy-friendly meal.

Do you have gluten-free menu options available at Busch Gardens?

Yes, please ask to speak with a supervisor at any of our major dining locations. Menu items may be modified to meet most needs.


We recommend visiting O' Tators in Ireland or Marco Polo's Marketplace in Italy for a comprehensive list of all park options.

Do you have gluten-free menu options available at Water Country USA?

Yes, please ask to speak with a supervisor at any of our major dining locations. Menu items may be modified to meet most needs.


We recommend visiting Boardwalk Southwest Grill for a comprehensive list of all park options.

Do you have vegetarian and vegan menu options available at Busch Gardens?

Yes, all of our major dining locations have limited options available. For the best selection visit Marco Polo's Marketplace located in Italy.

Do you have vegetarian and vegan menu options available at Water Country?

Yes, all of our major dining locations have limited options available. For the best selection visit Boardwalk Southwest Grill near Malibu Pipeline.

Can I request information about ingredient labels prior to my visit to the park?

Our ingredient tracking system allows us to keep allergen information as up-to-date as possible for your safety.


It is unlikely – but possible – that ingredient information could change prior to your visit to our parks. Therefore, we encourage you to speak with a Culinary Supervisor during your visit to ensure the information is accurate as possible.

Who can I contact if I have a question about food allergies, intolerances and dietary restrictions?

If you still have questions and/or concerns, please email us at AllergenFriendlyBGW@seaworld.com. We are happy to assist you with your special dietary needs to ensure you have a safe and fun visit to our parks.