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Purchasing Tickets
The date I want to visit is sold out on your website. Can I still get tickets somewhere?
Will I only be able to purchase discounted Single-Day Tickets online?
Is there a limit to the number of Single-Day Tickets I can buy?
What happens if I’m not able to visit the park on the date that I purchased?
Each day has a limited quantity of tickets available, so our popular dates may sell out quickly. For this reason, we recommend that you purchase your date-specific tickets as soon as possible; however, you have several options if you find your selected date sold out:
• Select an alternate Single-Day Ticket date that is not sold out.
• Purchase a Christmas Town Fun Card and visit any day and every day of the event.
• Become a Busch Gardens Member for as low as $11.75/month and enjoy visits to all of our events (including Howl-O-Scream and Christmas Town), plus exclusive offers and benefits and more.
• There will be a limited supply of full-price tickets available for purchase at the park on the day of visit.
Yes, the best option is to purchase your Single-Day Tickets in advance for best pricing. The price of a Christmas Town Single-Day Ticket will always cost $59.99 when purchased on day of visit at the park.
There is a limit of 10 tickets per transaction. For larger quantities, you may be able to get a discounted group rate by contacting our Group Sales Specialists.
Note: Group rates are not the same as the daily price online for quantities of 10 or less.
If you are not able to visit the park on the date that the ticket was purchased for, contact our Customer Service Center at (757) 229-4386 before your anticipated date of visit.
Although Christmas Town tickets are non-refundable, you may be able to change your ticket to another day, subject to availability. You may be charged an upgrade fee.
Discounts
Will there be a limited-time sale for discounted tickets this year?
Can I purchase discounted Single-Day Tickets for a future date of visit at the park?
Yes, we will have a discounted Christmas Town Single-Day Ticket ONLINE-ONLY offer from November 4-17, 2019 with prices as low as $22.99.
After the limited-time sale ends, prices will be available starting as low as $34.99 and will continue to increase each day up to a maximum of $54.99 online.
No, discounted Christmas Town Single-Day Tickets will only be sold online. The price at the park will always be $59.99.
Upgrade
Can I upgrade my ticket to a Christmas Town Fun Card?
Can I upgrade my ticket to a Membership plan?
You may upgrade your Single-Day Ticket to a Christmas Town Fun Card on your day of visit. Please go to any ticket window and an Ambassador will be happy to assist you.
You may upgrade your Single-Day Ticket to a Busch Gardens Membership plan on your day of visit. Please go to any ticket window and an Ambassador will be happy to assist you.
Park Closures
What happens if the park is closed due to weather or other reasons on the day my ticket is valid?
What happens if the park closes early?
In the unlikely event the park does not open on a scheduled day, dated tickets for that day will automatically be extended for a visit within six calendar days following the date on your ticket to allow guests the opportunity to visit.
In rare instances, we sometimes must close the park earlier than scheduled due to inclement weather. If the park closes early, visit Guest Services for a new ticket that will be valid for a return visit within six calendar day following the date on your ticket.
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Dates, times, pricing and offerings are subject to change and/or cancellation without notice. See park hours for dates and times, events for available offerings and More Details on products for additional information. You may also contact us online or visit the Welcome Center inside the park.