What is EZpay?
EZpay is an interest-free monthly payment program designed to make it easy for anyone to become a Pass Member at our parks. It is available for Florida residents only (proof of residence required, no PO boxes).
How does EZpay work?
Just select EZpay when you purchase your Pass. After you set up your account, your credit card will be billed every month for a minimum of 12 months. ONCE YOUR INITIAL 12-MONTH COMMITMENT IS SATISFIED, YOUR ACCOUNT WILL CONTINUE ON A MONTHLY BASIS, SUBJECT TO YOUR RIGHT TO CANCEL AT ANY TIME.
Are there any finance charges connected to EZpay?
No. EZpay is an interest-free program to help make Pass membership easy for anyone to afford. In fact, most of our Pass Members use EZpay.
How do I set up my EZpay online account?
Create an account, and then select the EZpay tab to update your account information.
Can I make changes to my membership after signing up for EZpay?
Absolutely, the easiest way is to log in. The Pass Member whose credit card is on file will just need to register first. Then you can:
- Change contact information.
- Update credit card information
- Make advance payments
Please note Members or parks cannot be removed, nor can a membership be cancelled, until your initial 12-month commitment is complete.
How do I update my credit/debit card on my EZpay account?
You can manage and update your debit and credit cards online now with our EZpay management system!
Step 1: Login with your username and password or create a new account with your Pass
-- (NOTE: a barcode/zip code login does not provide sufficient security to manage your EZpay account).
-- If you already have an account, click “add your Pass” once logged in to update your account with Pass(es) desired.
Step 2: Click on the “EZpay” tab
Step 3: On the left side, after a listing of your EZpay Passes, you’ll see a link to update your card, among other helpful items
Step 4: Click the link to update your card information and then enter the desired information on the following screen
If you have a past-due amount (because the prior card was expired), you can pay that balance to become current also.
How do I pay my past-due balance and access my Annual Pass benefits?
You can now pay past-due balances with our EZpay management system!
Step 1: Login with your username and password or create a new account with your Pass
-- (NOTE: a barcode/zip code login does not provide sufficient security to manage your EZpay account).
-- If you already have an account, click “add your Pass” once logged in to update your account with Pass(es) desired
Step 2: Click on the “EZpay” tab
Step 3: On the left, after a listing of your EZpay Passes, you’ll see a link to pay past-due amounts, among other helpful items
Step 4: Click the link and confirm the information in the pop-up
If you need to update your card info (e.g. because the card on file has expired), you can manage that on the page as well.
How do I end my Pass or modify my Pass to a different Pass type?
We certainly hope your intent is to change your Pass type and not cancel it entirely!
- If you want to change or cancel your Pass, please contact our call center at (813) 884-4FUN. Our helpful agents can help you convert your Pass and payments accordingly.
How can I see all the Annual Passes on my account?
On the EZpay tab, you will see all Passes attached to your credit card on file.
- There may be some rare cases where multiple cards were used over the years and you don't see an active Pass here. If so, please login to the account used to manage those EZpay Passes and update the credit card to the current one on file with your main account.
On the Account tab, you will see all Passes currently associated with your profile.
- If you purchased other Passes on a separate transaction online (or at the park), they will not show here by default; however, you can add those to your profile using the "Add a Pass" box as long as they have not already been attached to another email.
If you don’t happen to see an expected account after logging in, please use the option to login with barcode/zip code for the pass in question – you’ll still be able to access the benefits and other information relevant to that Pass by logging in that way!
Are there any current Pass Member offers?
If you are a current Pass Member, you can login with your account (or barcode/zip code) to see the current benefits and offers available to you right now.
If you are not yet a Pass Member, please check out the Annual Pass pages for additional information about the amazing offers and benefits we have for you, all throughout the year!
I'm having trouble logging in
Please be sure you have a current Pass (typically starting with “A” and followed by 11-15 digits. If so, you can use the bar code/zip code (the billing zip code used when you purchased the pass) to login.
- This will allow you to do everything EXCEPT manage your EZpay account.
If you would like to use an email/password for easier login in the future, please use the Sign up link, and use the “I have a pass” button when creating your account with a new email/password. You will enter your Pass Member Bar code, zip code, email address, and create a password.
- If you forget to attach your Pass when creating your account, don’t worry, you can still add it later after logging in! In this case, choose "no" and create your account with an email and password.
Where can I find more information?
For more information, call us at (813) 884-4FUN, visit the Pass Member FAQ or ticket windows.