Reservations FAQs

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How does the reservation process work?

Busch Gardens Tampa Bay has implemented a reservation system requiring guests and Pass Members to secure a specific day for their visit in advance. We have reserved daily capacity for our valued Pass Members and Fun Card holders.

 

All guests with existing tickets, Fun Cards, Seasonal or Annual Passes will be able to make a reservation by:

  •  Visiting the park website and clicking on the "reserve your day" button
  •  Identify yourself as either a ticket, Fun Card, or Annual Pass holder
  •  Select the date you would like to visit
  •  You will need your ticket, Fun Card, or Annual pass barcode number and email address to confirm your reservation


Guests who purchase new tickets, Fun Cards, Seasonal or Annual Passes will follow the prompts when buying these products. 

 

Guests purchasing premium experiences (dining, animal interactions) will also need a reservation for the day of their visit. Please click here to reserve a date for your visit by entering the ticket or pass number. 

My ticket is showing up as not found/expired when I register, what do I do?

Please call us at 407-545-5550 in advance of your visit. Guests without reservations will not be able to enter the park. 

The system is not letting me make a reservations or finalize my transaction. What can I do?

If you are unable to make a reservation on your first attempt, please empty your cart by clicking remove on each item (your cart must be empty to proceed) and try again. While reservation capacity is limited we are continuing to release Pass Member and Fun Card inventory.

I am a Pass Member and I want to use my discounted/complimentary guest tickets, do those need reservations?

Yes, all ticketed guests need reservations. Once your guest ticket has been printed, a reservation must be made for the day you wish to visit. For tickets being redeemed on a kiosk, the guest must accompany a Pass Member with an active reservation for admittance and entry is subject to availability.

Does each person have to reserve individually, or can my entire party reserve at the same time?

Everyone in the party needs a reservation. Children under 3 do not require a reservation or ticket for entry.

Do I need a reservation for anyone younger than 3?

Children under 3 do not require a reservation or ticket for entry. Only ticketed guests require a reservation for entry. Children 2 and under are admitted free. 

What kind of ticket holders are required to make reservations?

All ticket holders — including single day visitors, group ticket holders, complimentary ticket holders, Seasonal and Annual Pass Members and Fun Card holders — are required to make a reservation before they visit.

Can I make a reservation on the same day as my planned visit?

Yes, you can make a reservation on the same day of your planned visit if there is inventory availability. 

Can I purchase a date-specific ticket on the same day as my planned visit?

Yes, you can purchase a date-specific ticket on the same day of your visit if there is inventory availability.

I currently have a valid single-day ticket, group ticket, complimentary ticket, season or Annual Pass, or Fun Card in my possession and I want to reserve my day. What do I do?

Please click here or go to Reserve Now on the home page and choose your date of visit under the ticket holder section. 

I currently have a valid multi-day ticket, do I need to make a reservation for each day I plan to visit?

Yes, reservations will need to be made for each day and park a guest plans to visit. This can be done on that individual park’s website using the barcode on your multi-day ticket.

I am going to buy a single-day ticket. How do I reserve my day?

When you select the quantity of tickets you want to purchase, you will be prompted to select your date of visit. Once your transaction is complete, your single-day ticket will be date-specific.

I am going to buy a Fun Card or an Annual Pass. Do I need to reserve my visit date?

Yes, once you purchase your Fun Card or Annual Pass and your transaction is complete, you will be prompted to return back into the reservation system to reserve your visit date.

I want to purchase a multi-day/multi-park ticket. What do I need to do to reserve my day?

Reservations are required for multi-day/multi-park tickets. You can visit one park per day and must make reservations for each day and each park separately.

I currently have a complimentary Teacher Card/Preschool Card/Friends and Family Pass, how do I make a reservation?

Teacher Card, Friends and Family Pass, and Preschool Card holders will make reservations under the Fun Card category on the reservation page.

I want to use a complimentary/discounted military ticket (Waves of Honor), are reservations required for those tickets?

Yes, all ticketed guests need reservations. Once a ticket has been printed, a reservation must be made for the day you and your guests wish to visit.

I bought my ticket from a travel agent/ticket reseller, can I make reservations using this system?

Yes, if you have a voucher, you are able to make a reservation through the reservation system.

I purchased tickets as part of an official vacation package. Do I need to make reservations?

Yes, we will want to know what day you intend to visit each park. Please use the barcode number on the ticket and reservation website for the park you wish to reserve for each day you intend to visit.

What percentage of the park’s daily capacity will be reservation-based?

100%. All guests will need to have a reservation or dated admission product to visit a park.

What happens if I show up at the park without a reservation?

We strongly discourage guests from visiting the park unless they have a reservation. Guests without reservations will only be permitted to enter if capacity is available and admission is not guaranteed. 

Is there an extra charge for using the reservation system?

There is no charge for using the reservation system. The reservation system is a tool we have introduced to help manage capacity so that guests can enjoy a safe and fun experience while maintaining physical distancing. 

Can reservations be transferred from one guest to another?

No. Reservations can be cancelled or rebooked up to 24 hours before the original reservation date, but they cannot not be transferred to other guests who are not included on the original reservation.

What happens if I don't show up for my reservation?

Single-day and multi-day tickets are non-refundable, but guests may change their reservation up to 24 hours before the original reservation date by calling 407-545-5550. Pass Members who are unable to use their reservation are asked to cancel as early as possible by calling 407-545-5550. This allows us to make space available to other guests.    

If a day is completely booked, will there be a wait list?

There is not a wait list, however guests should continue to check the reservation site, as inventory may change.

Can I cancel or change my reservation date?

Yes. Single and multi-day tickets are non-refundable, but guests may change their reservation up to 24 hours before the original reservation date by calling 407-545-5550.

I have an experience booked (dining, animal interactions). Do I still need a reservation?

Yes, all guests need a reservation for entry to the park.

I am a Pass Member and want to visit another park at a discounted rate. How do I get a reservation and ticket?

Once a guest’s ticket is purchased in the Pass Member portal, visit the reservation page for that park to complete the reservation process.

I am a Pass Member and the day I would like to visit is filled up, will additional inventory be added?

Inventory will be closely monitored and adjusted based on demand and available capacity. We invite guests to check back frequently as inventory will be adjusted on a daily basis.

I have a multi-park ticket/Annual Pass, can I visit two parks in the same day?

In order to allow as many guests as possible to experience the park, we are currently not allowing guests to reserve a visit to two parks on the same day.

What do I need to bring with me to access the park?

Guests visiting will need to bring their original ticket/Annual Pass/Fun Card, their reservation confirmation, and their photo ID for entry.

How far in advance can I make a reservation?

We are currently allowing guests to make reservations through the end of 2020.

I am a guest with a Discovery Cove reservation that includes access to Aquatica, SeaWorld or Busch Gardens – how do I reserve my day at the other parks?

Discovery Cove offers various packages that include visits to SeaWorld & Aquatica, and/or Busch Gardens Tampa. Guests that have already purchased a Discovery Cove reservation that includes additional parks, do NOT have to make additional reservations for those parks. The guest can simply use their Discovery Cove reservation confirmation/admission voucher from the time of booking, or the barcode on their Discovery Cove lanyard and proceed directly to the turnstiles.

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